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Mastering the Customer Experience for Telecom providers – Spotter Case Study

Mastering the Customer Experience for Telecom providers

Learn how we monitored and analysed the Customer Experience on the web and social media for the biggest French telecom service provider.

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Using analytics to improve passengers' experiences - Air France Case Study

Using analytics to improve passengers' experiences

Discover how one airline company benefited from our analytical solutions to better understand the customer voice and maximise passengers’ experience.

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Air France and the “big data” phenomena – Spotter Case Study

Air France and the “big data” phenomena

Find out how we helped Air France assessing the “big data” phenomena by conceiving a custom monitoring and analysis system.

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