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Akio | Spotter logo

Akio, a French leading Customer Service software provider, acquires Spotter in order to expand its listening and analysis capability for the voice of the client. This move enables both companies to cover fully the customer engagement cycle – voice, email, letters, mobile, social media.

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Spotter and CB News launch #AdBossDigitalBuzz

Published on the first Tuesday of each month, #AdBossDigitalBuzz showcases the top 10 personalities with maximum visibility on social media and other online media sources. Based on a panel of over a 1,000 web sources and French social networks, the ranking follows news and digital discussions of France’s 45 most influential advertising personalities.

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