Paris | France | 18 April, 2017
L'équipe Akio sur le stand L23 - Stratégie clients 2017

The Akio team attended one of the most prestigious French events for Customer Experience and Marketing professionals.

Paris | France | 03 February, 2017
Gwenola Rodier and Richard Weetman present the #ESCDA2017 Infographic created by Akio | Spotter.

Get to know more about the 11th edition of the Customer Service of the Year event (ESCDA) and the special Infographic we created for the event.

Cannes | France | 08 November, 2016
The Akio | Spotter team in Cannes, during CRMMeetings

Stand, 1to1 Business meetings, networking, the team made the most out of the Customer Relationship & Marketing Meetings.

Doha | Qatar | 13 October, 2016
Spotter Middle-East Sales Manager with our local partner and VIP guests

Akio | Spotter was a partner on the Sports Business Breakfast organised by Business France and Mediatree in Doha, Qatar. Find out more about the event.

Paris | France | 06 July, 2016
Benoit Chaix, Akio’s Chief Product Officer, presenting our latest innovations

The Akio | Spotter Club took place on July 6th 2016 in Paris. Take a closer look at the main topics discussed and what happened during the day.

Paris | France | 27 June, 2016
The Akio | Spotter team with their peers, customers and partners enjoying a tasty dinner

This event brought together several experts to talk about customer relationships and how branding joined the world of customer service.

Paris | France | 12 April, 2016
Céline Molina and Sabrina Penloup, on our stand

A great stand, several conferences, Akio Unified and Spotter Pulse live demos, a joint conference with Markess and many exchanges.

Paris | France | 09 December, 2015
The Akio | Spotter team with our customer Air France, at the end of the Club

The Spotter Club was held on December 9th 2015 in Paris. Review the presentation and discussions about the evolution of the Spotter Pulse platform.



For press inquiries, please contact our Communications team at +33 (0) 1 53 20 63 80 or send us a message

Spotter is a complete listening and analytics system of media coverage, social conversations and customers feedback. It monitors and analyses information from multiple sources to provide its clients, all over the world, with the relevant data they need to make decisions or to engage with their customers and third parties.For more than 15 years, Spotter has been providing precise and reliable measurements, reports and opinion scores to brands and institutions at both a national and international level.

Spotter’s proprietary tools combine monitoring, “cleansing”, text-mining and analysis in order to extract sense from “media noise”. Alongside our software, Spotter’s multilingual and multicultural team of analysts guarantees that our clients have access to the data they need to make the right decisions and to build engagement with their own influencers, customers and prospects.

We are trusted by leading companies, including Air France, PagesJaunes, Meetic, Harmonie Mutuelle, and organisations such as the European Commission, Montreal University, Qatar Public Works Autority, and the International Athletics Federation.

In 2014, Akio acquired Spotter to expand its social listening and analytics capabilities. Together we aim to converge marketing, communications and customer service, for brands and customers benefit.