Spotter joined Akio at the end of 2014 to converge marketing, communications & customer service to provide brands and customers with a mutual benefit.
We help our clients to:
| Manage brand reputation across different media in multiple geographical zones.
| Improve social marketing strategies and influencer engagement.
| Analyse customer experience and identify patterns of communication between consumers and brands.
We go beyond brand and product reputation to monitor trust and customer loyalty. With vast experience and know-how in the management of international and worldwide projects, we support our clients wherever their business or strategic interests are located.
Unified cross-channel customer conversational platform combined with a complete listening
and analytics system of media coverage, social conversations and customers feedback
Drive all of your customer interactions and conversations on a unified platform
Decrypt and understand your customers and prospects opinions and behaviours
Listen and analyse social conversations and online & traditional media coverage
All channels • All media • Worldwide
Dynamic, quality-oriented, customer centric
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